Counter Store Manager Le Labo Amsterdam

We are looking for an amazing Counter Store Manager for Le Labo in Amsterdam. This cosmetic brand is growing and expanding and it would like to adapt and scale its internal organization accordingly. The position of Counter Store Manager will be key to the success of their growth. They are looking for a person who intrinsically shares their values and can love Le Labo, the brand, the lifestyle, and the souls within the organization. We are looking for a people-person who has a profound sense of empathy. Can you identify with this beautiful perfume brand where creativity, handicraft, downtown lifestyle, and cultural fit are part of the DNA, and where you can express your personality and who you are? Then you could be the person who is perfect for this job!!

Tasks and responsibilities of the Counter Store Manager:

• HR/Accounting: Manage the hiring of the team, with the assistance of the LL Europe team
• Train/supervise store teams
• Provide LL Europe team payroll information, including wages, commissions, bonuses, hours, holidays, and sick time, in order for pay slips to be processed
• Stock Management: Prepare forecast of stock needs
• Manage stock levels, including completing accurate and timely stock-takes
• Oversee all purchase order preparation and billing with the assistance of LL Europe
• Order necessary store supplies, including lab, cleaning, office, etc
• Counter Management: Provide daily and weekly sales updates and comprehensive monthly sales reports
• Implement new launches (training, merchandising)
• Team productivity, including tracking web orders
• Business Development: Act as a local brand ambassador and help develop Le Labo; i.e. identify new business opportunities, create innovative incentives, develop brand awareness
• Monitor and analyze event/incentive performance
• Identify co-branding opportunities; connect with hotels, restaurants, etc. to seek business opportunities
• Clients interactions & Customer service: Customer service: Ensuring a welcoming environment for the client at the counter and sharing knowledge on the art of fine perfumery
• Compounding perfumes, labeling, and boxing the products.
• Counter maintenance & Merchandising

The Counter manager reports to the Retail Area manager

Eddie Roschi & Fabrice Penot, French but New York at heart, created Le Labo in 2006. Le Labo is a niche perfume company, born in Grasse and raised in New York City. Every fragrance is fleshly hand-blended and each label is personalized before the eyes of their clients at the moment of purchase. They are also a recent addition to the Estee Lauder family.

• Retail Management experience
• Driven by sales, performances, and commercial success
• Very proactive
• Hands-on and can-do approach on everything/ roll up your sleeve attitude
• Strong organizational skills
• Multi-tasker
• a “personality” with the right sensitivity and who will be eager to contribute to our mission.
• At the very minimum: 3 years of Retail experience on the field An experience in a department store environment would be a plus
• Computer proficiency with Microsoft Office (Excel, Word, Powerpoint, Outlook) and classical POS system